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Warranty Backed By RunYe Warranty Brochure Limitations
Warranty Backed By RunYe


RunYe warranty covers all defects in materials and workmanship for all products sold and manufactured by RunYe. Only original, unaltered, and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by improper deployment, misuse, accidents, neglect or the natural breakdown of materials over time. Products should be returned to us for evaluation. Items with defects in materials and workmanship will be repaired or refunded.

You can find warranfty period for specific products in Warranty Brochure section.
Warranty Brochure
RunYe sets out the warranty periods, based on the materials, workmanship, usage rate and the availability of the spare parts for each product, during which we will offer you a refund, replacement or repair service case-by-case.

For the products listed below, we offer a 30-day return or replacement service if you are not satisfied with the purchase. The product must be in new or like-new condition with its original trademark, manual and accessories that were included when delivered. If there are any quality issues within the warranty period, we offer free maintenance service. If the warranty period duration is over, you may be charged for maintenance based on the practical situation.

*For Durable goods, aside from the 30-day return and replacement service, we offer the return and replacement service if there are any quality issues within one year. If there are any quality issues after one year, we offer free maintenance within the warranty period.

*For consumable products, there are no warranty period and maintenance service provided. If there are any quality issues within 30 days after you received the products, please feel free to contact your sales representative, and RunYe will handle it promptly.

Product Category
Warranty
  • Variable Speed Drive Below 15kW
    2 years
  • Motor Starter RS1
    1 years
  • Motor Starter RS2
    2 years
  • Motor Starter RS3
    2 years
  • Contactor Below 40A
    1 years
  • Contactor RCH6
    2 years
  • Relay
    1 years
  • Relay
    1 years
  • Relay
    1 years
  • Moulded Case Circuit Breaker
    2 years
  • Miniature Circuit Breaker
    2 years
  • Residual Current Circuit Breaker
    2 years
  • Surge Protection Device
    2 years
  • Air Circuit Breaker
    2 years
  • Distribution Swithes
    2 years
  • Busbar
    Consumable
  • Pushbutton
    1 years
  • Indicator
    1 years
  • Limit Switch
    1 years
  • Industrial Distribution Terminal Block
    Consumable
  • Cable Lug
    Consumable
  • Wire Conecting Terminal
    Consumable
  • Cable Gland
    Consumable
  • Cooling Fan
    1 years
  • Cable Ties
    Consumable
  • Industrial Plug&Socket
    1 years
  • Panel Meter
    1 years
  • Digital Meter
    1 years
  • Current Transformer
    1 years
  • Din-rail Meter
    3 years
  • Electronic Electricity Meter
    3 years
  • Mechanical Electricity Meter
    3 years
  • Solar water Pump Inverter
    2 years
  • Solar Module
    2 years
  • Engergy Storage
    2 years
  • Control Transformer
    1 years
  • Voltage Stabilizing Device
    1 years
If the product's warranty period expires or the product has no warranty, we can still repair it for you. In such circumstances, you will have to bear the full cost of maintenance and transportation of the product in the real-time processing.
In the event of discontinuance of product manufacture, we will provide a maintenance service if the product has any quality issues within the warranty period.
For more details about return and exchange, please check Return Policy.

For the products below, we do not offer the 30-day refund or replacement service. However, we offer free maintenance service within the warranty period. If the warranty duration is over, you may be charged for maintenance based on the practical situation.

*For consumable products, there is no warranty period and maintenance service. If there are any quality issues within 30 days after you received the products, please feel free to contact your sales representative, and RunYe will handle it promptly.

Product Category
Warranty
  • Low Voltage Variable Speed Drive above 15kW
    2 years
  • Medium Voltage Variable Speed Drive
    1 years
  • Low Voltage Motor
    1 years
  • Contactor above 40A
    1 years
  • Moulded Case Circuit Breaker above 400A
    1 years
  • Air Circuit Breaker
    1 years
  • Voltage Stabilizing Device SBW
    1 years
  • Medium Voltage Switchgear
    1 years
  • Low Voltage Switchgear
    1 years
  • Medium Voltage Circuit Breaker
    1 years
  • Dry-type Transformer
    1 years
  • Oil Type Distribution Transformer
    1 years
If the product's warranty period expires or the product has no warranty, we can still repair it for you. In such circumstances, you will have to bear the full cost of maintenance and transportation of the product in the real-time processing.
In the event of discontinuance of product manufacture, we will provide a maintenance service if the product has any quality issues within the warranty period.
For more details about return and exchange, please check Return Policy.
Limitations
This Warranty policy applies only to the product purchased from RunYe directly and authorized distributors. The Warranty does not apply if there are:

● Damage due to acts of nature, for example, lightning strikes, flood, tornadoes, earthquake, and the like;
● Negligence, misuse or abuse;
● Modifications to any part of the Product;
● Damage caused by accident, fire, or other external causes;
● Damage caused by operating the Product outside the permitted or intended uses described by RunYe or with improper voltage or power supply.

No RunYe re-seller, agent or employee is authorized to make any modification to the warranty. If any term is held to be illegal or unenforceable, the legality or enforcement of the remaining terms shall not be affected.