After you have submitted your request, RUNYE will give you a reply within 24 hours.
The sample is solely offered for tryout, which is not free. After testing, you will need to either return it back or make the payment for the product and keep it.
To get a sample, you need to sign or seal a sample application agreement (stating the products details and prices). Do note that for some products, you may need to place a deposit.
For the sample orders, shipping and delivery cost and additional charges in transit (e.g. tariff for customs clearance) are at your expense.
The test period is 30 days from the receipt of goods. After 30 days, you can decide to pay for the product and keep it if you are satisfied or return it back if it is not suitable.
We will conduct a comprehensive inspection upon receiving the returned goods. If the sample is found damaged, we may require a compensation of 80% of the product's value or forfeit the deposit.